When, for example, you send orders or order confirmations via e-mail in MONITOR, an XML file is attached that can be used to perform the registration in MONITOR. The file is imported to MONITOR from the e-mail.

“The big advantage of MONITOR-to-MONITOR is that processes are speeded up, as orders, invoices, and order confirmations come into the system far more quickly. It also reduces the risk of human error,” explains Johan Holmsten, Sales Manager at Monitor ERP System.

The clear import windows in MONITOR show any difference in prices, delivery times, terms, and other data before you approve the import of customer orders, order confirmations, or invoices. It is also possible to update information that doesn’t match.

There are no external programs required, as all communication takes place via e-mail – in MONITOR G5 you’ll find an inbox on the desktop which lets you know when M2M e-mail is received. This shows the type of message, status, time when the message was received, name of the sender, company, subject of the message, and origin.

Do you know if your customers or suppliers are using MONITOR? If they are, it’s easy to get up and running with M2M. Check if they use MONITOR, and ask for the right e-mail address for business communication.

If you’re not already using M2M, follow this link to find out more about how it works: MONITOR-to-MONITOR. Easy as ABC. If you need further assistance to get up and running, contact your Monitor consultant. We also provide distance training.

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MONITOR-to-MONITOR (M2M) is included in G5 as standard, just as it was in G4. You can of course continue using M2M to communicate with your customers and suppliers who use MONITOR G4.